Our Company Privacy Policy

museumad.nl & museumtickets are subsidiaries of thetube.nl a business registered in Amsterdam, The Netherlands under the Amsterdam Chamber of Commerce number: 34125342.  This privacy policy will explain how our organisations use the personal data we collect from you when you use our websites.

What data do we collect?

Our Company collects the following data:

Personal identification information (Name, email address, phone number, etc.)

and any data needed from our partners to processes online registrations & payments:

Stripe.com

 

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser’s cookies.

WordPress registration forms in museumtickets.nl and museumad.nl.

WordPress memberships for online listing of museums, EAT (Restaurants),SHOP (Stores) and SLEEP (Hotels).

Our Company may also receive your data indirectly from the following sources:

Google Analytics, Google Ad, Stripe.com and Godaddy.com [servers & hosting]. Exact.nl.

How will we use your data?

Our Company collects your data so that we can:

Process your order and manage your account.

Email you with special technology updates and usability in museumtickets.nl and museumad.nl and on other products and services you are using as a registered member of museumtickets.nl and museumad.nl.

Email you with special offers on other products and services we think you might like.

Use data to create bridges-relationships to increase quality businesses services, for example using data from museums  to create new technology and introduce new innovative services and improve the technology platforms they are using with museumtickets.nl and museumad.nl. These uses of data apply to other members of museumtickets.nl and museumad.nl e.g EAT (Restaurants), SHOP (Stores), SLEEP (Hotels).

We do share your contact information to restaurants, shops and hotels. Museumtickets.nl publishes lists of restaurants, shops and hotels, you can contact these businesses to book a table, create appointments or stay at a hotel.

We don’t sell your data to external companies not affiliated with museumtckets.nl and museumad.nl. 

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data at our secure servers, we do not keep financial information e.g. credit and debit cards details and bank numbers, we work with Stripe.com exclusively and they are responsible for keeping your data releted to your credit cards and banking details, we do not have access to your personal financials data others than the among to be paid or refunded. 

Our Company will keep your contact and purchase information for the period of the duration of your contract and 6 years afterworth for our tax administration. Once this time period has expired, we will delete your data in our both online and offline databases. As a client/customer we store your information in Exact.nl online accounting for the sole purpose of processing our financial management tasks. 

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

museumtickets.nl

Museumad.nl

Museums listed in museumtickets.nl

Tourist attractions listed in museumtickets.nl

EAT (Restaurants) listed in museumtickets.nl

SHOP (Stores) listed in museumtickets.nl

SLEEP (Hotels) listed in museumtickets.nl 

Our Company would like to send you a survey about museums for our Montblanc Museum Awards. ( Montblancmuseumawards.nl  Montblancmuseumawards.com ). 

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here on the email footer or in the registration page in museumtickets.nl and museumad.nl.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Call us at:

 +31 (0)20-6709277

Or write to us: 

Sean Valerio

museumtickets.com

museumad.nl

Burgemeester Tellegenstraat 1-1

1073 KA Amsterdam

The Netherlands

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit https://allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

For security purpose

IP verification

Login double security protocol

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 January 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:[email protected]

Call us:+31(0)20-6709277 0r +31(0)643171108

Or write to us at:

Sean Valerio

museumtickets.com

museumad.nl

Burgemeester Tellegenstraat 1-1

1073 KA Amsterdam

The Netherlands

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

https://ec.europa.eu/info/law/law-topic/data-protection/eu-data-protection-rules_en