Acrelec builds the self-service hardware behind some of the busiest counters in the world. We are working with them on something quieter: a point of sale that belongs in a cultural building rather than a food court.
“MuseumTickets self-service POS — powered by Clorian Ticketing software and Acrelec hardware.”
Acrelec is headquartered at Saint-Thibault-des-Vignes, east of Paris, with operations in fourteen further countries. It designs and manufactures self-service kiosks, digital signage and mobile ordering and collection systems, and counts many of the world’s best-known restaurant and retail brands among its customers.
Acrelec has been designing and manufacturing self-service hardware for over fifteen years, in more than seventy countries.
Glory Ltd, listed in Tokyo, took a majority stake in 2020. Acrelec now operates as a Glory company.
Its kiosks, drive-throughs and self-checkouts run at some of the highest-volume counters in the world, where a failure means a queue out of the door.
Screens, payment integration, digital signage and the software that runs them, from one manufacturer.
Museums have the same problem fast food solved fifteen years ago: too many people arriving at once, at a counter staffed by people whose real job is something else. The difference is that a museum entrance cannot look like a drive-through.
Reliability under load, contactless payment, receipt printing, accessibility, a screen that survives ten years of daily use.
A restrained footprint and finish for a building where the architecture matters and the furniture should not compete with it.
The kiosk absorbs the peak. It does not replace the person who greets your visitors, and it is not meant to.
Reach, contrast, text size and language options treated as requirements rather than settings.
The kiosk runs Clorian’s ticketing platform, so it sells the same tickets, from the same inventory, as museumtickets.nl. Acrelec builds and deploys the unit. MuseumAD shapes the visitor journey, handles onboarding and supports the museum in its own language.
Hardware design, manufacture, installation and field service.
The ticketing platform running on the screen and the transactions behind it.
Visitor journey, interface direction, onboarding and local support.
The kiosk and its installation are a real cost, as is card processing through Adyen. What carries no commission is the ticket itself.
The MuseumTickets self-service POS will be introduced in Utrecht. Come and use it, ask what it needs at your entrance, and tell us where it would go.
